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Privacy Policy
 

1.      What is the need for collecting Personal Information that is mentioned by customer at the time of Purchase process?

When you set up an account with us at the time of purchase process, we will ask you for some relevant information regarding:

·         Your name

·         Email address

·         Mailing address

·         Phone number

·         Delivery address

This information allows us to provide you with personalized services and correspond with you separately. The information you provide will be kept confidential and used to support customer relationship. It will help us to maintain your account and alert you to new products, special offers and services, which are suited to you as they become available. This information helps us in upgrading an efficient, safe and smooth customer experience.

We are committed in keeping customer information confidential and use them solely for the purpose of serving you better. In order for us to provide the best possible level of service, we need to gather such information.

Further, this data will be used by our research department to know about the buying pattern and choice of products which will help us to know about the market that needs our services.

2.      How the personal information of customer is handled?

All records related to customer’s personal information and order is stored in our secured database. We keep this information for record purpose which may be required for any future correspondence.

3.      Do we keep information about your Credit/Debit Card also?

No, we do not keep any record of your Credit/Debit Card except for the financial institution that processes your credit card transactions. At the time of Purchase process, the Credit/Debit Card and all such confidential information is directly posted into the payment gateway. Hence all your information is collected in the payment gateway and is absolutely secured.

 
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